About Us

We are the Kinetico Water Softener Dealership in Gloucestershire providing water softeners, salt & water filter systems to the public and trade.

We supply, install and service Kinetico products across the Cotswolds.


As part of a very well established family owned plumbing and heating company, we are well positioned to provide excellent service to our new and existing customers.

DW Dunn Ltd Plumbing and Heating trading as Gloucestershire-Softeners was established in May 2017 in partnership with Kinetico acting as their local dealer for the Gloucestershire region.

We have a team of eight qualified engineers and a dedicated support team to ensure excellent customer service.

Michelle GilesMichelle Giles
07:07 15 Mar 22
Excellent , competitive price and professional. Couldn’t fault the customer service, would recommend to anyone .
John DavisJohn Davis
10:59 13 Mar 22
From our first call to this company, Andy was very responsive, including out of hours communication. He came up with an innovative solution to provide a water softener we could use in our... new kitchen, when we had been struggling to find a solution. The installation was completed quickly, on time and gave us a better practical solution than we had originally expected.read more
Allan AllcockAllan Allcock
08:14 09 Dec 21
Excellent supply/delivery of salt this week for the Kinetico water softener that was supplied to me by Andy three years ago and is working magnificently. Customer care at it’s best!
Jo CorkishJo Corkish
09:55 03 Nov 21
The team did a great job installing my new water softener.
Maxi MastersMaxi Masters
20:47 16 Oct 21
When I first approached this Company for a quote I had no prior knowledge of them. When they came to quote I was impressed by the open, honest attitude and willingness to listen, discuss... and advise. The quote was to my satisfaction and they have now not only undertaken that particular job but have over the past six months undertaken a variety of other tasks too involving gas/heating engineers, plumbers and an electrician. I have been very pleased with the standard and quality of the work as well as the professional and helpful attitude of the individual tradesmen. It has been a pleasure to have each member of the team in my home. They have arrived on time, put in a full days’ work and left the place clean and tidy not only at the end of the job but at the end of each day.I have absolutely no hesitation in wholeheartedly recommending D W Dunn.read more
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