About Us
We are the Kinetico Water Softener Dealership in Gloucestershire providing water softeners, salt & water filter systems to the public and trade.
We supply, install and service Kinetico products across the Cotswolds.
As part of a very well established family owned plumbing and heating company, we are well positioned to provide excellent service to our new and existing customers.
DW Dunn Ltd Plumbing and Heating trading as Gloucestershire Water Softeners was established in May 2017 in partnership with Kinetico acting as their local dealer for the Gloucestershire region.
We have a team of eight qualified engineers and a dedicated support team to ensure excellent customer service.
I have use DW Dunn on and off for years for work on my boiler and heating system. They also recently fitted a water softener in our house, which i am very happy with. I have always found... them to be very professional, reliable and knowledgeable with fair and transparent pricing.I would recommend them without hesitation.read more
Very professional and great service from the moment I requested a quote through to the installation. The installation engineer was extremely friendly and helpful, particularly as we had an... unusual fitting location so they ensured all options were explored and clear prior to commencing. They did a great job fitting the softener and running pipes neatly and securely. Would definitely recommend.read more
Truly a professional company to deal with. Had the Kinetico water softener installed by the company along with the tap. All work done to high standard. There was a minor issue with the leak... which was immediately addressed over the weekend so great customer care and after sales service. Andy, the MD, takes personal interest in customer satisfaction and engages extremely quick via emails and phones. Overall very pleased with the company and the staff (Mark, Dan) who go above and beyond to deliver quality service. No hesitation in recommending the company and their products.read more
Gloucestershire Softeners, we're excellent, from the first conversation, site survey, installation and after care.
After getting in touch with Andy at Gloucester Softeners, he advised me on the most appropriate water softener for my needs. I bought a Kinetico model at an excellent price and haven’t... looked back. Our taps and showers no longer have limescale and the water feels so much better. Andy supplies our block salt as the price is very competitive. If you require a softener of salt, look no further.read more
Great customer service. Applied for a quote and Andy came out to see us. Good demonstration as to how the softener works. Fitted within a week. Very professional job and we would... certainly recommend them. Now enjoying lovely soft water.read more
Impeccable and professional service from start to finish! We are so glad that we chose this company to buy and fit our Kinetico water softener. They have been nothing short of incredible in... providing us with their services, knowledge and after care. We are both extremely pleased and would recommend this company to anyone looking to use them. Special thanks to Andy, Dean and Dan who were personally involved with our products. We've gone back for additional products already and of course would use them again in the future ! Thank you !read more
Great experience all around from the very first contact to fitting. The work was carried out promptly in a professional manner. Andy was very knowledgable and able to answer any questions.... Nothing but outstanding service received. As the softener itself well worth the money as we noticed the difference with a few days of using. Highly recommend both the product and the company. Thank youread more
Excellent , competitive price and professional. Couldn’t fault the customer service, would recommend to anyone .
From our first call to this company, Andy was very responsive, including out of hours communication. He came up with an innovative solution to provide a water softener we could use in our... new kitchen, when we had been struggling to find a solution. The installation was completed quickly, on time and gave us a better practical solution than we had originally expected.read more
Excellent supply/delivery of salt this week for the Kinetico water softener that was supplied to me by Andy three years ago and is working magnificently. Customer care at it’s best!
When I first approached this Company for a quote I had no prior knowledge of them. When they came to quote I was impressed by the open, honest attitude and willingness to listen, discuss... and advise. The quote was to my satisfaction and they have now not only undertaken that particular job but have over the past six months undertaken a variety of other tasks too involving gas/heating engineers, plumbers and an electrician. I have been very pleased with the standard and quality of the work as well as the professional and helpful attitude of the individual tradesmen. It has been a pleasure to have each member of the team in my home. They have arrived on time, put in a full days’ work and left the place clean and tidy not only at the end of the job but at the end of each day.I have absolutely no hesitation in wholeheartedly recommending D W Dunn.read more
